Your primary technician
Work with someone who knows your setup instead of starting over with a random agent on every request.
Personalized Household Support
One household. One technician who knows your story.
A year of patient, personalized technology guidance for adult members of one household—with a primary technician who becomes familiar with your needs.
Help across the household
Coverage applies to adult household members living at the same primary residence, subject to reasonable-use limits.
24/7 request intake
Request help at any time. Live assistance and response timing depend on urgency, technician availability, and the nature of the issue.
What we can help with
Technology guidance for the problems that interrupt real life.
Email and account accessSetup, recovery options, scam awareness, and safer account habits.
Online banking guidanceNavigation and security guidance while you remain in control of credentials and transactions.
Passwords and securityPassword manager guidance, account hardening, and multi-factor authentication setup.
Files and new computersFile transfers, device setup, backups, and organization.
Printers and hardwareSetup, troubleshooting, updates, and practical next-step recommendations.
Identity-theft recovery guidanceHelp organizing recovery steps and reaching the appropriate institutions and official resources.
Your private information stays yours.
Advanced Data Support will never ask you to disclose a password, one-time security code, full payment-card number, Social Security number, or online-banking credentials. You enter sensitive information yourself and remain responsible for approving financial transactions.
Identity-theft assistance is practical recovery guidance—not insurance, legal representation, credit repair, or a guarantee of reimbursement or recovery.
Current support customers
Need help right now?
Send the details securely to your primary technician using your purchase email and activation code.
Already protected?
Add support to your active software plan.
Enter the same email address used during purchase and the activation code from your license email.
Need a software plan first? Choose your protection plan.